Returns Policy
30-Day, Money-Back Guarantee
Every HerbalLife product that you purchase at HerbalDiet.com is guaranteed to be of the highest quality and the highest standard of freshness and purity or you get your money back.
If, for any reason, you are not satisfied with any HerbalLife purchase that you make at HerbalDiet.com, we will grant you a refund or replacement within 30 days from the date you receive the product.
Return Procedure
All returns require an RMA (Return Merchandise Authorization) number. Contact customercare@herbaldiet.com to receive your RMA number along with return instructions and necessary forms.
Send us all unused products, original product labels and/or empty product containers along with the signed forms to:
Herbal Diet, Inc.
ATTN: Returns [your RMA number]
70 South Lake Avenue, 10th Floor
Pasadena, Ca 91101
We are not responsible for lost or stolen packages while in transit to HerbalDiet.com. We recommend that you keep proper proof of delivery for any package you ship and obtain insurance on your package.
Please allow 2-7 business days for refund and return processing once we have received your RMA package. If instructions are not followed properly it may delay this process.
Refunds will be issued in the form that the original payment was made.
Our HerbalDiet.com representatives will employ every available resource to guarantee that your product is replaced or that your refund is processed promptly and without hassle.